We are here to provide immediate medical attention and complete emergency care for all your emergent needs. Our dedicated team of healthcare providers and state-of-the-art facilities ensure that you receive the highest level of care in critical situations.

With 24-hour availability, our emergency services are designed to respond quickly and efficiently to any medical emergency.  Whether it’s trauma care, acute medical care, or critical interventions, our experienced professionals are ready to provide the necessary assistance.

Open 24 Hours a Day, 7 Days a Week

The Franklin County Emergency Room is located just south of the main entrance. Our facility offers easy drive-up access and short-term parking for your convenience. How to prepare for an emergency room visit.

With our shorter wait times and commitment to high-quality medical services, you can expect prompt and reliable care when you need it most. Our dedicated team of healthcare professionals are always ready to provide immediate medical attention and comprehensive emergency care including advanced cardiac life support and trauma care.

Patient Priority

We prioritize patients based on their level of need, ensuring that emergent cases receive immediate attention. Please rest assured that we are committed to providing you or your loved one with swift and efficient care.

Visitor Policy

At our Emergency Department, one visitor is permitted per patient room, unless otherwise directed by our staff. To ensure a considerate environment for all patients, we kindly request that children remain with an adult in the waiting room.

If your loved one arrives via ambulance rest assured we will prioritize their urgent needs and keep you informed. You will be able to visit them as soon as possible.

When to Visit the Emergency Room

When is it appropriate to visit the emergency room?

It is crucial to seek immediate medical attention at the emergency room if you experience severe symptoms such as, but not limited to, the following:

  • Chest pain
  • Difficulty breathing
  • Severe bleeding
  • Loss of consciousness
  • Major injury
  • Head trauma
  • Suspect a stroke or heart attack

We cannot give medical advice over the phone 

“Should I be seen?” or “Should I go to the emergency room” are questions that we cannot answer over the phone. The information on this page is a guide to help you with your decision to visit the emergency room or not.

Emergency Room vs. Urgent Care

In case of an emergency, it’s important to know where to seek care

What should I bring to the Emergency Room?

When you go to the emergency room, it’s important to bring a few things with you.

Here’s a checklist of what you should bring:

  • Personal identification: Don’t forget to bring your ID card or driver’s license. This helps the hospital staff know who you are.
  • Insurance information: If you have health insurance, make sure to bring your insurance card. This helps the hospital in providing timely and accurate billing of your visit.
  • List of current medications and allergies: Write down all the medicines you’re currently taking and any allergies you have. If you don’t have a current list of your medications, you may bring all your medications to the emergency room in their original bottles. This helps the medical team know how to treat you safely.
  • Any relevant medical records or documents: If you have any medical records or documents related to your condition, it’s a good idea to bring them along. This gives the medical team more information about your health history.
  • Contact information for your primary care physician: Write down the name and phone number of your regular doctor. This way, the emergency room staff can communicate with your doctor if needed.
  • A trusted friend or family member: If possible, bring someone you trust with you to the emergency room. They can offer support and help you remember important details.

How to Prepare for an Emergency Room Visit

Getting ready for a visit to the emergency room is important so that you can feel prepared and confident during stressful situations. By being prepared, you can make sure that you receive quick and effective help when you need it.

Follow these steps to be prepared:

  • Become familiar with the location: Know where the emergency room is and how to get there quickly.
  • Make an emergency contact list: Create a list of important phone numbers, like family members, friends, and your regular doctor. Keep this list in a safe place, like your wallet or your phone.
  • Get your important documents ready: Keep your medical insurance card, personal identification i.e. driver’s license, and a list of your current medications and allergies in an easy-to-find spot.
  • Consider wearing a medical ID bracelet: If you have a chronic condition or severe allergies, wearing a medical ID bracelet or having a card with your medical information can help the medical team know how to help you.

Our Emergency Care Providers

David Beckstead, MD

David Beckstead, MD

Family Medicine

    Gordon Bontrager, MD

    Gordon Bontrager, MD

    Family Medicine

      Lance Hansen, MD

      Lance Hansen, MD

      Family Medicine

        Avery Jeffers, MD

        Avery Jeffers, MD

        Internal Medicine

          Stuart Knapp, MD

          Stuart Knapp, MD

          Family Medicine

            Daniel Patten, MD

            Daniel Patten, MD

            Family Medicine

              Our Emergency Care Location

              Franklin County Medical Center
              44 N 1st E, Preston, ID 83263
              Open 24/7
              Laboratory Hours: Monday – Friday: 7:00 am – 5:30 pm 
              Radiology Hours: Monday – Friday: 8:00 am-6:00 pm 
              (208) 852-0137

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